Cancellation & Refund Policy

Last updated on Nov 26 2025

CRYZTAL ZONE (OPC) PRIVATE LIMITED believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

  • Cancellations will be considered only if the request is made within same day of placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.

  • In case of any Refunds approved by the CRYZTAL ZONE (OPC) PRIVATE LIMITED, it’ll take 7-10 business days to credited in original payment